Terms & Conditions
SESSION DURATION & SCOPE OF PRACTICE
All sessions are approximately 55 minutes in length. The actual length will vary based on goal, appropriateness of workout, etc. The remaining 5 minutes on the hour are for changing clothes, transition, and last minute questions.
Please respect that at the end of the full hour, the booked session time has concluded. The team is happy to answer questions when available, but for more detailed queries, please email or set up a phone call with Mark to get into more detail. This is for maximizing time and preparation for all clients and your cooperation is appreciated.
Private training sessions do not include written programming of workouts to be done outside the confines of the training session. For workouts and at-home programs, please inquire about Online Training.
There are no videos to be taken during the session. Video demonstrations can be provided upon request and are not to be shared with anyone but the recipient.
CANCELLATION / MODIFYING SESSION TIMES
By purchase of any session at DiSalvo Performance Training, you accept the following rescheduling and cancellation policy:
Clients are responsible for managing their appointments and notifying the gym of any changes well in advance.
Rescheduling or cancellation of your session requires a minimum of 24-hour notice.
Clients must inform the gym through their trainer directly.
"No-shows," or failure to attend a session without any prior notice, will result in immediate forfeiture of payment for the scheduled session.
Exceptions to the policy are sudden illnesses and force majeure (city or state mandated weather related circumstances).
The cancellation policy aims to ensure fairness to both clients and trainers, as well as maintain a smooth scheduling process for all at the gym. Your cooperation and support is greatly appreciated!
PACKAGE POLICY
All training and coaching packages are valid for 60 days from the date of purchase. Sessions must be used within this 60-day period.
After 60 days, any unused sessions or remaining balance will expire, but the unused funds may be applied toward a new package or service.
NUTRITION COACHING POLICIES
Nutrition Coaching with DiSalvo Performance Training Inc. is a month-to-month service billed in 30-day cycles.
Your first 30 days officially begin once you receive the initial questionnaire from DiSalvo Performance Training.
Payment information will be securely kept on file, and your account will be charged automatically every 30 days from the date you receive your official Nutrition Program.
Cancellations must be submitted in writing to DiSalvo Performance Training at least 5 days before your next billing date to avoid further charges.
ONLINE TRAINING POLICIES
Online Training with DiSalvo Performance Training Inc. is a month-to-month service billed in 30-day cycles.
Your first 30 days officially begin once you receive the initial questionnaire from DiSalvo Performance Training.
Payment information will be securely kept on file, and your account will be charged automatically every 30 days from the date you receive your official Nutrition Program.
Cancellations must be submitted in writing to DiSalvo Performance Training at least 5 days before your next billing date to avoid further charges.
STRENGTH & CONDITIONING CLASS POLICIES
All S&C class packages are valid for 90 days from the date of purchase. Classes must be used within this 90-day period.
After 90 days, any unused classes will expire, but the unused funds may be applied toward a new package or service.
There are no refunds on any packages or subscriptions unless leave is documented by a medical doctor.